Privacy Policy

Last updated: 8th January 2026

Introduction

This Team Thrives respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how This Team Thrives, a trading name of AirTyme Ltd (Company No. 15826286), collects, uses, and safeguards your personal information when you visit our website or engage with our workplace wellbeing, coaching, or consultancy services.

1. Data We Collect

We may collect the following personal data from you:

  • Name, email address, postal address, and phone number
  • Business details such as company name and role
  • Payment information and transaction details
  • Information you provide through enquiries, consultations, workshops, surveys, or communications
  • Technical data, such as IP address, browser type, and website usage data

Any wellbeing-related information shared during coaching or workshops is collected solely to deliver personalised support and is treated confidentially and stored securely.

2. How We Use Your Personal Data

Your personal data may be used for the following purposes:

  • Providing workplace wellbeing, coaching, and consultancy services
  • Managing enquiries, bookings, and client relationships
  • Processing payments and sending invoices
  • Communicating with you about services, events, updates, and newsletters
  • Improving our website, content, and services

We do not use wellbeing-related information for marketing purposes.

3. Cookies and Google Analytics

Our website uses cookies and Google Analytics to help enhance your experience, understand website usage, and improve our content and services.

This data is collected in aggregate form and is not used to identify individual users.

You can manage or disable cookies in your browser settings and opt out of Google Analytics tracking by visiting:
https://tools.google.com/dlpage/gaoptout

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contract – to provide services and process payments
  • Consent – for marketing communications such as newsletters and event updates
  • Legitimate interest – to communicate with clients, organisations, and professional contacts about relevant services
  • Legal obligation – where required by law
5. Data Sharing and Security

We may share your personal data with trusted third-party service providers who support our business operations, such as:

  • Email marketing and CRM platforms (e.g. HubSpot)
  • Payment processors
  • Website hosting and analytics providers

These providers act as data processors and are required to process your data securely and in accordance with data protection laws.

Some service providers may store data outside the UK/EEA. Where this occurs, appropriate safeguards are in place in line with UK GDPR.

We implement appropriate technical and organisational measures to protect your personal data, and access is restricted where appropriate.

6. Marketing Communications

You may receive emails about our services, offers, events, or news.

You can unsubscribe at any time using the links provided in each email. Unsubscribing from marketing emails will not affect essential service-related communications.

7. Your Rights

You have the right to:

  • Access, correct, or request deletion of your personal data
  • Withdraw consent at any time where processing is based on consent
  • Object to the processing of your data for marketing or analytics purposes

To exercise your rights, please contact us using the details below.

8. Data Retention

Client and project-related records are retained securely for a minimum of seven years, in line with professional and legal requirements.

Marketing and analytics data is retained only for as long as necessary to provide our services and meet legal and regulatory obligations.

9. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. The effective date will be revised to reflect any changes. Continued use of our website or services indicates acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Email: hello@thisteamthrives.com
(or keep a central AirTyme email if you prefer)